We make shipments to over 120 countries and regions of the world.
Japanese bento, lunchbox accessories shop
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Terms of Use

The Yenya Online Shop (the "Website") is owned and operated by Japan Retailing Ltd. ("we", "us" or "our").  All users, both members and non-members are requested to agree to comply with the following terms and conditions when using services and purchasing products provided by our Website.

Article 1. Acceptance of Terms

1.1 The following terms of use apply to all users of our Website. Using this Website indicates that you accept these terms of use.

1.2 We may make changes to these terms from time to time, so please review it periodically for changes. The modified terms of use will be noticed via an appropriate method. Your continued use of our Website after we have modified the Policy indicates your agreement to the modified terms.

Article 2. Use of Service

2.1 We provide our service to the users accessed in Japan.

2.2 All users are solely responsible for all information provided by our Website and are prohibited to give any trouble or damage to our Website.

2.3 All products, quantity, and price provided by our Website are controlled by Yenya.

2.4 We will not be liable for any damage occurred to the third party caused by our users.

Article 3. Copyright

3.1 All right, title and materials contained on this Website, including but not limited to all documents, graphics, logos, icons, and images ("Materials") are owned by Yenya. None of the Materials may be copied or transmitted in any form. All rights are reserved.

3.2 Any users found to have violated this section will be subject to take responsible for all damage occurred.

3.3 Yenya has no obligation to monitor the information residing or transmitted to this Website from users including their ideas, concepts, and comments ("information") (personal information is excluded). More important, users are indicated that you accepted to give away all rights regarding the information provided to us. We have no obligation to protect the information yet we have the right for its future use without user’s permission. Therefore, we have no responsibility to any damage occurred regarding the information provided by users.

Article 4. Prohibited Uses
All users are prohibited...

a. To threaten or violate the rights of Yenya, other users or any other third parties.
b. To violate or attempt to violate any law, rule, and regulation.
c. To use the account or password of another Member.
d. To sell, resell or exploit for any commercial purposes, any product sold to you via our Website.
e. To take any action which we consider inappropriate.

Article 5. Yenya may terminate or temporarily discontinue the Website or services without prior notice to our users or any third party, under following circumstances:

a. When Website is under scheduled or temporarily maintenance that may not be avoid.
b. When our provider' s network discontinue its service.
c. When natural disasters, black outs or unavoidable accidents by third party occurred.
d. Under all other reasons which we considered suspension of Website is appropriate.

Article 6. Disclaimers

6.1 We have no responsibility regarding the use of the content on this Website in terms of their completeness, correctness, accuracy and reliability.

6.2 We shall not be liable for any damage or virus that may infect your computer, by use of or browsing any materials, images, or links in the Website.

6.3 Yenya has made a conscientious effort to describe the products and information available on the Website accurately and completely. However, we cannot and does not guarantee that the product images, specifications, and other information displayed to you on its Website are or will remain accurate in every detail. We take no responsibility even if any damage occurred to users.

6.4 We shall not be liable for any damage occurred, whatsoever due to our users not being able to access our Website.

6.5 We are responsible to provide service based on the information given by our users, however, if any damage occurred by fault of users, unless there was gross negligence caused by us, we will not be liable for any consequential loss.

6.6 The contents of this Website are subject to change without any prior notice.

Article 7. Membership

7.1 Member" means an individual that followed our Website's steps to register as a Member. Each user can register only once.

7.2 All members are required to submit the change of name, address, contact number or E-mail address, promptly.

7.3 Member's Account cannot be sold, gifted, traded, inherited or passed on to any other third party.

Article 8. Inevitability

We take no responsibility when fulfillment of contract is delayed due to natural disasters, global war, riots, civil war, revolution, revision of laws and regulations, transportation accidents, and any other unavoidable reasons.


Effective date of these Terms of use: March 3, 2011.